Privacy policy

Last updated: March 20, 2026

SROYAS LLC operates this store and website to provide you with a curated shopping experience (the "Services"). Our Services are powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or communicate with us.

Please read this policy carefully. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with us, we may collect the following:

  • Contact details — name, billing/shipping address, phone number, and email address
  • Financial information — payment card details, transaction details, and payment confirmation
  • Account information — username, password, security questions, and preferences
  • Transaction information — items viewed, added to cart, wishlisted, purchased, or returned
  • Communications — information you include when contacting our support team
  • Device information — IP address, browser type, device identifiers, and network information
  • Usage information — how and when you interact with our Services

Where We Collect It From

  • Directly from you when you create an account, make a purchase, or contact us
  • Automatically through cookies and similar technologies when you use our Services
  • From service providers who process data on our behalf
  • From partners or other third parties

How We Use Your Information

  • Fulfilling orders — processing payments, arranging shipping, handling returns and exchanges
  • Account management — creating and maintaining your account, sending order notifications
  • Personalization — recommending products and tailoring your shopping experience
  • Marketing — sending promotional emails and showing relevant ads (you can opt out at any time)
  • Security & fraud prevention — detecting and preventing fraudulent or malicious activity
  • Customer support — responding to your inquiries and resolving issues
  • Legal compliance — complying with applicable laws and responding to legal requests

How We Share Your Information

We may share your information with:

  • Shopify and other service providers who help us operate our store (payment processing, shipping, analytics, cloud storage)
  • Marketing partners to deliver relevant advertising based on your activity
  • Third parties when you direct us to (e.g., social login integrations)
  • Affiliates within our corporate group
  • Legal or regulatory authorities when required by law or to protect our rights

Our Relationship with Shopify

Our Services are hosted by Shopify, which processes certain personal information to provide and improve the Services. Shopify is responsible for processing your personal information for its own purposes. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

Security & Retention

We take reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights & Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Delete your personal information
  • Correct inaccurate information
  • Portability — receive a copy of your data or transfer it to a third party
  • Opt out of the sale or sharing of your data for targeted advertising — exercise this right here
  • Unsubscribe from marketing emails at any time using the unsubscribe link in any email

If you reside in the UK or European Economic Area, you additionally have the right to:

  • Object to or restrict our processing of your personal information
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us using the details below. We will respond as required by applicable law and may need to verify your identity before processing your request.

International Transfers

Your personal information may be transferred to and processed in countries other than where you reside, including the United States. For transfers from the EEA or UK, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses or equivalent UK contracts.

Complaints

If you have concerns about how we handle your personal information, please contact us below. If you reside in the EEA, you may also lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available here.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

SROYAS LLC

30 N Gould St Ste N Sheridan, WY 82801 United States

📧 Email: customersupport@sroyas.com

📱 WhatsApp: +1 (307) 243-9479

🌐 Website: www.sroyas.com

For the purpose of applicable data protection laws, SROYAS LLC is the data controller of your personal information.